Privacy Policy

This Website is operated by Andhra Pradesh State Fibernet (APSFL), Andhra Pradesh, India.

The protection of your personal data is of high importance to APSFL. APSFL respects your privacy and recognizes that it is necessary to adequately protect the "personal data" that you submit to us or that we collect on the website (the "Website") or from you using the Website.

Type and collection of personal data

  • APSFL collects personal data during various activities that you perform when visiting our website or Mobile Application. In detail, these are: Visiting individual pages of our website: some data such as cookies, Internet domains or IP addresses are automatically collected and processed when you visit our pages. They are collected for technical reasons and to maintain and improve the functionality of our website (see sections "Cookies and IP addresses", "Google Analytics")
  • Request for information material (e.g. a product demo, white papers, analyst reports, etc.): job title, first and last name, company name, e-mail address, telephone number and your consent to store and process this information. We collect this data in order to contact and as per Government of India Telecom guidelines for end subscriber KYC collection and to enable you the requested services.
  • Registration for APSFL events: job title, first and last name, company name, postal address, e-mail address, telephone number and your consent to store and process this information. We collect this data to process the registration and to be able to contact you if necessary.
  • Registration for APSFL newsletter (e-mail and Web Push): job title, first and last name, e-mail address, industry and, optionally, company. We collect this data in order to provide you with the latest information about our product.
  • To provide additional services to the subscriber, we are using 3rd party API integrations for OTT & Payment gateway services to purchase additional services, and we are passing the mobile number to activate these services as per the TRAI regulations.
  • We are collecting Subscriber / LMOs phone or mobile no for 2-Way Authentication by sending OTP to reset passwords to login into the application.
  • As part of KYC as per the Telecom Regulation Authority of India (TRAI) Under Unified licence, APSFL Apps asks Camera or photo gallery permission for collection of Subscriber photo and Personal Identified documents.
  • Data logging

    If you visit our Website and access data, your Internet browser automatically transfers log information to our server. Such log information includes the URL of the referring website, date and time of request, name of the retrieved website, the quantity of data transmitted, the type of your browser and its version, etc. Such information is not personal data and cannot be attributed to any specific individual. This log information is solely used for statistical purposes and is neither transferred to any third party nor combined with any other data.

    Cookies and IP-addresses

    "Cookies" are small bits of information that are stored by a web server on the user's hard drive. Cookies are a widely used industry standard and are used on most major websites for the following purposes: Recording activities, identifying usage patterns, carrying out promotions, improving the services and products offered to the user, improving website navigation for the user, exchanging overall website usage statistics with 360dialog's external service partners. The stored information can be downloaded from the APSFL server that generated the cookie. This allows APSFL to personalize, monitor or control the use of the website; to automate access, data input functions (e.g. login information) or any downloads performed during your visit to the website, and to adapt the appearance and presentation of the website to your preferences and interests. The cookies also enable APSFL to track the use of the Website (e.g. to determine which areas of the website are particularly useful or popular), which enables us to effectively improve and update the website. You can set your browser to notify you when you receive a cookie, allowing you to choose whether or not to accept it. However, if you choose to decline cookies, some areas of the Website may not function properly or may not be accessible.

    An "IP address" is the Internet address with which a user's computer or terminal device can be identified. APSFL may collect and use IP addresses to analyze trends, administer the Website, track user activity, and gather broad demographic information about overall usage. APSFL does not link your IP addresses to your other personal data.

    Google Analytics

    This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google").

    Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States.

    On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider.

    Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.

    You can prevent Google's collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available here:

    By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

    Data Security

    We take all reasonable steps to protect your personal information when it is transferred from your computer to our Website and to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction. You should remember that data transmission over the Internet is never completely secure or error-free. This applies in particularly to e-mails to or from this Website. You should therefore be particularly careful in deciding what information you send us by e-mail. Furthermore, when using passwords, ID numbers or other special access facilities on this Website, it is your responsibility to protect them accordingly. We strongly recommend that you do not disclose your password to anyone and change it at regular intervals. The password should be a combination of letters and numbers and should contain at least seven characters.

    APSFL uses payment gateways for subscription renewal or purchase of services provided by APSFL. As part of providing seamless services, APSFL uses multiple payment gateways which are complied as per PCI DSS standards.

    APSFL Doesn't collect any Card Data i.e Credit/Debit/Netbanking of its subscribers.

    Revocation of consent

    You may wish to revoke your consent to the collection, use and disclosure of your personal data. You have the right to request the freezing or deletion of some or all of your personal data. In this case we are no longer permitted to use your personal data for the purpose(s) intended by APSFL. To revoke your consent, please contact us as indicated below.

    If you have any questions, comments or concerns about this privacy policy or the information practices on this Website, please contact us by email at or write to us: Andhra Pradesh State Fibernet Ltd, 3rd floor, NTR Administrative block, Pandit Nehru Bus station, Vijayawada, PIN 520001, Andhra Pradesh

    Privacy Policy was last modified and updated on December 23rd, 2022.